Why haven’t I received my free bets?
Please make sure to follow the sign-up process in order to trigger the £50 worth of Free Bets. Simply, all you have to do is bet £10 on Horse Racing at odds of 1/1 or greater. If you have not received your free bets, then please make sure to contact the relevant support from Betfair, such as their Live Chat support feature.
Does my first bet need to be exactly £10?
The minimum that you can deposit into a Betfair account is actually £5, however, in order to trigger this generous promotion, you will have to stake £10 minimum on a Horse Racing bet with odds of 1/1 (2.0) or greater. If you wish to, you can bet more than £10, however, you will still receive a maximum of £50 worth of Free Bets through this promotion.
The winnings from my free bets weren’t as much as I expected
Major bookmakers tend to only offer the winnings from your bet, excluding the free stake that you wagered onto the bet itself. This is common practice across the industry and is no different with Betfair. Please make sure to read their Terms & Conditions carefully - these can be found below.
Can my partner sign up to Betfair and claim the sign-up offer?
Any partner or family member that is over the age of 18 and resides in the UK are eligible for this sign-up offer, however, it must be stated that it is strictly forbidden for a single user of this bookmaker to create a secondary/duplicate accounts. Please read Betfair's Terms & Conditions for further questions in relation to this rule.
Can I claim the Betfair sign-up offer more than once?
It is strictly forbidden for a single user of Betfair to have more than one account - meaning that you cannot claim their sign-up offer more than once. However, rest assured that our partners at Betfair have plenty of existing customer promotions and features to take advantage of, such as free £1 accumulator bets and £1 Bet Builders for major football matches.